Be Calm. Be Safe. We're here to help during the Coronavirus pandemic.

Highmark is committed to ensuring our members have continued access to quality health care.

Stay Connected

Help your employees take advantage of all their health plan has to offer, including our member portal, online tools, and member discounts.

What actions is Highmark taking?

We’re eliminating cost-sharing (deductibles, coinsurance and copayments) on COVID-19 diagnostic testing, treatment, and virtual care, including network telemedicine and virtual visits.  

We’re also increasing member communications to address questions about available benefits, as well as access points such as telemedicine and nurse lines that can help them get initial guidance while minimizing exposure to others.

Information, Resources, and FAQs

Coronavirus Testing & Treatment

We’re removing barriers to getting testing and treatments.


We’ve increased access to virtual visits and other telemedicine options.

Continuity of Coverage

We’re here to help in this fast-paced time of change at the workplace.

Business Operations Preparedness

We're ensuring the safety of our employees and the stability of our company. 

Spending Accounts

We have answers to your questions about the impact to HSAs, FSAs, and HRAs.

General FAQs

We have answers to many of your most frequently asked questions.

Employer Workplace Toolkit 

Are you thinking about opening your workplace doors? As you navigate Coronavirus concerns, take a look at our Employee Workplace Toolkit. It can help you plan to successfully and safely welcome back your team and customers.

Hear the latest on the Confronting COVID-19 podcast

On our coronavirus podcast, experts share information on signs and symptoms of Coronavirus, how to help keep you and your family healthy, coping with stress and anxiety, and how to make the most of these long days of social distancing. Produced by Highmark Blue Shield and iHeart Production, and hosted by Bonny Diver of iHeartMedia.

Listen now on iHeart Radio!

Helpful Resources

Resources for Business Owners and Employers

Webinar hosted by Highmark and the U.S. Chamber of Commerce on the CARES Act and Other Resources for Small Businesses (less than 500 employees). Please note that the information is accurate as of April 8, 2020.

Download Webinar


U.S. Small Business Administration Economic Injury Disaster Loans

U.S. Chamber of Commerce Coronavirus Emergency Loans/Small Business Guide & Checklist

CARES Act: Keeping American Workers Paid and Employed Act

CDC Guidelines for Reopening Workplaces - May 2020

Read about how Highmark is protecting its employees during the  COVID 19 pandemic.

Families First Coronavirus Response Act (U.S. Department of Labor)

State Resources

Resources for Members

Highmark Answers

COVID-19 Symptom Checker

Medical and Community Resources

For the most up-to-date Coronavirus information, refer to the CDC website.  

As always, please reach out to your Highmark Client Manager if you have any questions. They’re your first, best resource for guiding you through this unprecedented event.