Educating Employees on
How Their Health Plans Work

It doesn't matter how many features a health plan has if your employees don't understand how to take advantage of them. Highmark makes it easy for your employees to get the most out of their benefits. We offer many useful tools and resources to help your employees understand their health plan and take control of their health.

Dedicated Health Advocates

Highmark care navigators are available to answer questions and help your employees manage their health in a number of ways, including:


  • Finding in-network doctors and hospitals
  • Scheduling appointments
  • Assistance with transferring medical records
  • Understanding their benefits
  • Finding caregivers

On-Demand Health Coaching

Just one toll-free call connects your employees to a nurse health coach. Our health coaches can work with employees 1-on-1 to:


  • Give health information, support, and confidential health counseling
  • Help manage a chronic condition
  • Help with eating better, quitting tobacco, starting to exercise, and living a healthy lifestyle
  • Connect to resources in their community to help them with health issues

Exclusive Member Discounts

Employees can save with Blue365®1, a members-only benefit that offers a wide range of discounts and services. Through Blue365®, members have access to personalized walking or fitness programs, too. Available discounts include:


  • Health and wellness products
  • Weight loss and nutrition programs
  • Massage, yoga, and more

Health Care Resources for Employees

At Highmark, we put your employees at the center of everything we do. We offer helpful, easy-to-use tools to help them understand their health insurance, including:


  • Provider directory, to help employees choose the best in-network doctor for their needs. The directory offers doctor profiles, credentials, and quality performance data
  • Member portal, so your employees can access claims and spending information, as well as other useful tools on the go, quickly and securely

  • Care Cost Estimator, to help your employees track where their dollars are being spent. The estimator helps employees understand their options for care and shop for the best value, just like they would for other important purchases



1 Blue365® is a registered trademark of the Blue Cross and Blue Shield Association.

Stay Connected

Help your employees take advantage of all their health plan has to offer, including our member portal, online tools, and member discounts.