We’re prepared for the Coronavirus. And we’re here to make sure you’re prepared, too.

You are concerned about how the Coronavirus pandemic will impact your business, your health plan, and your employees, know Highmark is working round the clock to remove barriers so your employees have access to testing, treatment, and reliable information as this crisis unfolds.

Stay Connected

Help your employees take advantage of all their health plan has to offer, including our member portal, online tools, and member discounts.

What actions is Highmark taking?

We’re eliminating cost-sharing (deductibles, coinsurance and copayments) on COVID-19 diagnostic testing, treatment, and virtual care, including network telemedicine and virtual visits.  

We’re also increasing member communications to address questions about available benefits, as well as access points such as telemedicine and nurse lines that can help them get initial guidance while minimizing exposure to others.

Information, Resources, and FAQs

The COVID-19 Vaccine

Get helpful insights and review common FAQs about the COVID-19 vaccine.

Coronavirus Testing & Treatment

We’re removing barriers to getting testing and treatments.


We’ve increased access to virtual visits and other telemedicine options.

Continuity of Coverage

We’re here to help in this fast-paced time of change at the workplace.

Business Operations Preparedness

We're ensuring the safety of our employees and the stability of our company.

Spending Accounts

We have answers to your questions about the impact to HSAs, FSAs, and HRAs.

Employer Workplace Toolkit 

Are you thinking about opening your workplace doors? As you navigate Coronavirus concerns, take a look at our Employee Workplace Toolkit.

Back-to-school Toolkit 

Get help making your school safer for students, teachers, and staff. Take a look at school signage, a teacher’s guide, and other helpful resources.

General FAQs

We have answers to many of your most frequently asked questions.

Helpful Resources

Resources for Business Owners and Employers

Webinar hosted by Highmark and the U.S. Chamber of Commerce on the CARES Act and Other Resources for Small Businesses (less than 500 employees). Please note that the information is accurate as of April 8, 2020.

Download Webinar I Download FAQs


Guide to Small Business COVID-19 Emergency Loans

COVID-19 and the Workplace

Save Small Business Initiative

The CARES Act, Assistance to Small Businesses

U.S. Small Business Administration Economic Injury Disaster Loans

U.S. Chamber of Commerce Coronavirus Emergency Loans/Small Business Guide & Checklist

CARES Act: Keeping American Workers Paid and Employed Act

CDC Guidelines for Reopening Workplaces - May 2020

Read about how Highmark is protecting its employees during the  COVID 19 pandemic.

Families First Coronavirus Response Act (U.S. Department of Labor)

Resources for Members


COVID-19 Symptom Checker

Medical and Community Resources

For the most up-to-date Coronavirus information, refer to the CDC website.  

As always, please reach out to your Highmark Client Manager if you have any questions. They’re your first, best resource for guiding you through this unprecedented event.


Important Legal Information: Health benefits or health benefit administration may be provided by or through Highmark Blue Shield or one of its affiliated Blue companies, which are independent licensees of the Blue Cross Blue Shield Association.  Highmark Inc. d/b/a Highmark Blue Shield and certain of its affiliated Blue companies serve Blue Shield members in the 21 counties of central Pennsylvania. As a partner in joint operating agreements, Highmark Blue Shield also provides services in conjunction with a separate health plan in southeastern Pennsylvania.  Highmark Inc. or certain of its affiliated Blue companies serve Blue Cross Blue Shield members in the 29 counties of western Pennsylvania, 13 counties in northeast Pennsylvania, the state of West Virginia plus Washington County, Ohio, and the entire state of Delaware. Information on this website is issued by Highmark Blue Shield on behalf of its affiliated Blue companies....